The agent market is maturing around a less dramatic but more useful idea: software that can complete bounded workflows, ask for approval at the right moments and produce logs that operations teams can trust.
The strongest deployments treat agents as supervised workflow steps. They define tools, permissions, fallback rules and measurable outcomes before giving the model any room to act.
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That shift matters because reliability is now a product requirement. Buyers want to know what happens when a tool call fails, a user changes the instruction or a policy blocks the next step.
